Neosoft Technologies policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Neosoft Technologies policies and procedures are subject to change.

In the course of serving its customers, Neosoft Technologies acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to Neosoft Technologies by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Neosoft Technologies in the normal course of providing service. Neosoft Technologies also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, Neosoft Technologies uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Neosoft Technologies. In addition, Neosoft Technologies may store customers' electronic mail and other communications asa necessary incident to the transmission and delivery of those communications.


Neosoft Technologies will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Neosoft Technologies, its partners, its employees and other customers of Neosoft Technologies services. To protect the loss, misuse, and alteration of information that is collected from customers, Neosoft Technologies has appropriate physical, electronic, and managerial procedures in place.


Neosoft Technologies may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Neosoft Technologies may also use customer information to provide its customers with system information or information about new or upgraded products.


Customers may opt out of receiving notices of new or upgraded products from Neosoft Technologies and Neosoft Technologies partners by sending a request to privacy@neosofttech.com. In this request to privacy@neosofttech.com , customers must identify: service purchased from Neosoft Technologies, domain name (if applicable), contact information, and the date the service was purchased. However, customers may not opt out of receiving information from Neosoft Technologies which is essential for maintaining or updating customers' accounts or system information. Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting Neosoft Technologies Billing. Domain name customers who have registered a domain name with Neosoft Technologies and wish to change the Technical Contact from Neosoft Technologies to another company, may send a request to hostmaster@neosofttech.com. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.


Neosoft Technologies will not otherwise disclose its customers' personal and account information unless Neosoft Technologies has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Neosoft Technologies, Neosoft Technologies customers, or others, or where Neosoft Technologies has a good faith belief that the law requires such disclosure.

Neosoft Technologies also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Neosoft Technologies stores or transmits for its customers. The circumstances under which Neosoft Technologies will disclose such electronic customer communications are when: it is necessary in order to provide service to the customer;
it is necessary to protect the legitimate interests of Neosoft Technologies and its customers;
it is required to cooperate with interception orders, warrants, or other legal process that Neosoft Technologies determines in its sole discretion to be valid and enforceable; and it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Neosoft Technologies and appear to pertain to the commission of a crime.

Neosoft Technologies disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Neosoft Technologies will, however, review, delete or block access to communications that may harm Neosoft Technologies, its customers or third parties. The grounds on which Neosoft Technologies may take such action include, but are not limited to, actual or potential violations of Neosoft Technologies Acceptable Use Policy which is sent to all customers